State Farm® Insurance Agent Mary Zell Spellman

"I have been with Spellman State Farm agent for 10+ years. I have always been very happy with the services I received. I find Sunday to be very helpful and always pleasant. She is very responsive and knowledgeable. Despite 100+ increase in rate this years (2024) I will stay with State Farms."

"This is for State Farm insurance you know my agents they’re great they work with me I wouldn’t have no other agents but once I got hit by a guy who ran a red light and ran into my car my feelings about State Farm have really changed as far as the adjuster and everybody in the claims department because as far as I know the money I’ve been paying is pretty good money for this insurance coverage way too good for the way I’ve been treated by state farms adjusters to this day my alarm still doesn’t work my hood latch is broken and the front and my car is making noises. I’m pretty sure that after an accident yeah my airbags are supposed to be checked especially if you got hit in the front end and and the airbag light is still illuminated my alignment should’ve been checked but that wasn’t the deal I guess the adjuster know How to tell if an alignment is accurate just by looking at it i’m starting to wonder if I get into another accident in the causes because my front end if I’m really liable for all this probably not because somebody didn’t get my check my phone and checked out and I find that very disrespectful and dangerous. It’s a good thing they’re in the insurance business"

"I've been a customer for ~10 years now and I'm always so pleasantly surprised with how EASY they always make everything. Everything is handled so quickly and every single person i've chatted with is extremely friendly and helpful. Cheryl specifically has helped me with a move and adding a new vehicle in the last year alone and both times I got off the phone feeling 100% supported and taken care of. Five out of five, highly recommend!"

"Our family has been a loyal client of St. Farm for over 40 years. I'm sure there are competitive rates out there, but the service that we have received in the past and currently cannot be replaced by a less expensive rate. Cheryl Rock has always made us feel like we were her only client. She is knowledgable, honest, trustworthy and has always given us great advice. We have our home and autos insured with St. Farm and will continue to be loyal to them. Thank you for taking such good care of our insurance needs. You are truly "Like a Good Neighbor"."

"My family has had the pleasure of knowing Cheryl Rock from State Farm for over three decades, and our experience with her has been nothing short of exceptional. Over this extended period, Cheryl has consistently exemplified an unwavering commitment to excellence, consistently going above and beyond to ensure that our personal insurance needs are not only met but surpassed. Cheryl possesses a profound understanding of the evolving complexities of insurance policies, coupled with a rare level of empathy and professionalism. Her ability to address our concerns, provide clear explanations, and proactively offer solutions has transformed every interaction into a positive and reassuring experience. Beyond her professional competence, Cheryl has actively sought to build a lasting personal relationship with us. Her consistent courtesy, friendliness, and willingness to assist have not only met the highest standards of customer service but have also cultivated a foundation of trust and loyalty over the years. It is precisely Cheryl's remarkable dedication and personalized service that have kept us loyal to State Farm, following her to whatever agency she dedicates herself to support. We are grateful for the peace of mind she has provided and look forward to continuing our longstanding relationship."

"After speaking with an agent named Sunday, I was definitely impressed by her help so I decided to go with her company I got a quote very fast and was happy with it, so we went with their company and fired my old company. Highly recommend them they’re very sweet and knowledgeable."

"As a loyal 30 year+ State Farm customer I couldn’t be more impressed by the level of service from this office! My accounts which include 4 cars and a single family home are managed and cared for by Cheryl Rock at Mary Spellman’s office and she’s top notch! I’ve never had an agent be so on top of my coverages and watching out for us in every way as things happen in life! ! Highly recommend!"

"This office of State Farm has always been accommodating, helpful and very professional. Cheryl Rock, with whom I have worked for many years, is the ultimate professional and could not possibly be more helpful or diligent. I would not change insurance companies for anything. I cannot imagine anyone handling our insurance needs better."

"Cheryl Rock from State Farm has been my insurance agent for almost 20 years and is absolutely wonderful to work with. I will always recommend her to all my friends, family and clients as she’ll give exceptional customer service and attention to all. She’s simply the best!"

"I had a fantastic experience working with Mary. She was incredibly knowledgeable and patient, taking the time to explain all the policy details and answer my questions. Mary's professionalism and dedication to finding the right coverage for me were truly impressive. I also appreciated her prompt responses and willingness to go the extra mile to ensure my needs were met. I highly recommend Mary to anyone. She made the process easy and stress-free. Thank you, Mary, for your exceptional service!"

"Mary Spellman has an excellent team that creates a knowledgeable environment where both agent and customer can thrive. I had the pleasure of being assisted by Cheryl Rock, who helped me through this entire process. Not only did she teach me about the importance of insurance, she was able to get me great rates. This state farm team and Cheryl truly "rock"."

"I have personally used Mary and her excellent staff for my personal insurance needs, as well as referring her to my clients. That's the trust I have in her to put our interests front of mind. She, and everyone on her team, takes the time to explain our insurance and the changes going on in the insurance industry. I highly recommend her!"

"Every interaction with Mary and her team is extraordinary. She is extremely prompt in her responsiveness to our messages or questions. She has a knack for making complex things understandable and makes you feel empowered in your decisions. We cannot recommend her enough, she's incredible!"

"I’m extremely satisfied with my insurance from Mary and her team. Their customer service is exceptional, and they’ve always been prompt in handling any claims and inquiries. The converse is comprehensive, and the premium are competitive. It’s reassuring to know that my assets are well-protected with this insurance provider. I highly recommended them for peace of mind and excellent service."

"Mary is an incredible professional and I cannot recommend her highly enough. She has provided personal and business insurance for me for many years, and has an incredibly responsive team who are always available for questions or claims. I have referred Mary to a number of friends and clients, and she has charmed and supported each and every one of them. If you are looking for a thorough, thoughtful and capable insurance professional, look no further than Mary Zell Spellman at State Farm."